{"id":697,"date":"2015-04-02T09:59:26","date_gmt":"2015-10-23T11:43:42","guid":{"rendered":"https:\/\/pixelgrade.com\/demos\/listable-stock\/?post_type=job_listing&p=697"},"modified":"2026-05-20T08:45:52","modified_gmt":"2026-05-20T08:45:52","slug":"customer-service-agent-call-center","status":"expired","type":"job_listing","link":"https:\/\/velikorodnov.com\/knowhere3\/?post_type=job_listing&p=697","title":{"rendered":"Customer Service Agent – Call Center"},"content":{"rendered":"

Job Description<\/h3>\n
\n
Customer Service Agent – Call Center<\/em><\/div>\n

Customer Service Professionals with Insurance experience, are you ready to apply your expertise to bigger and more challenging projects? \u00a0NESC may be just the partner you\u2019ve been looking for. We are an industry-leading, full-service staffing agency, providing everything from skilled engineers to Warehouse\/Manufacturing professionals for some of the nation\u2019s largest industries, from Telecommunications, Defense and Aerospace to Pharmaceutical, Petrochemical, Biotech and many more.<\/p>\n

One of our top clients has immediate openings in their Customer Support operations. \u00a0They are seeking 200+ Customer Service Agents<\/strong> to join their team! \u00a0Positions are filling quickly so apply today. \u00a0Our recruiters will work directly with you, getting to know your career needs and your skill sets so that we can connect you with just the right opportunities. Whether you\u2019re looking for part-time, contract or full-time positions, we maintain long-standing relationships with a wide range of top companies who are looking for candidates with your exact qualifications.<\/p>\n

Competitive wages offered \u00a0depending on experience. \u00a0In addition, candidates can earn exciting weekly\u00a0incentives through the on-site performance program! \u00a0Call us to learn more about sign-on bonuses<\/strong> too!<\/p>\n

Let NESC work with you to help you build the career you\u2019ve always wanted. Contact us today\u2014we\u2019re looking forward to meeting you!<\/p>\n

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Customer Service Representative \u2013 Call Center \u2013 Accident and Health Agent \u2013 Customer Service Agent \u2013 Entry Level Insurance Agent \u2013 Inside Sales\u00a0<\/strong><\/p>\n

\n<\/div>\n

Call Center Job Summary<\/strong>
\nAs a Customer Service Agent you will be helping people nationwide with setting up their Health and Accident Insurance. You will be receiving inbound\/outbound calls throughout your shift. \u00a0Candidates that have experience with a License may be able to earn more hourly.<\/p>\n

The Customer Service Agent is the front line representative of the call center. \u00a0This individual is responsible for handling inbound sales calls. \u00a0The agent will review plan information and answer prospect\u2019s questions regarding insurance options, with the goal of closing the sale by enrolling in coverage. \u00a0The agent will be closely aware of call center policies, procedures and company\/client goals and will strive to meet those goals. \u00a0Agents must meet various productivity and quality levels established by their specific program. \u00a0Customer service and\/or sales experience, excellent communication skills, attention to detail, computer proficiency, and a process-orientation are paramount in an effective agent.<\/p>\n

Day to Day Responsibilities Include:<\/em><\/p>\n

    \n
  • Educate and assist customers regarding the purchase of an insurance plan.<\/li>\n
  • Complete a needs analysis to identify the best product for the customer. \u00a0Goal is to determine best plan for the caller and enroll them in the plan of their choice.<\/li>\n
  • Review plans and quote premiums.<\/li>\n
  • Follow a call plan focused on sales and compliance.<\/li>\n
  • Maintain schedule adherence (attendance, punctuality, use of AUX time)<\/li>\n
  • Willingly accept and implement feedback to improve sales performance.<\/li>\n
  • Adhere to all position-specific administrative policies, including but not limited to confidentiality, non-disclosure, and program-specific material usage.<\/li>\n<\/ul>\n
    \n
    \n

    Customer Service Representative \u2013 Call Center \u2013 Accident and Health Agent \u2013 Customer Service Agent \u2013 Entry Level Insurance Agent \u2013 Inside Sales<\/strong><\/p>\n

    \n<\/div>\n<\/div>\n

    Job Requirements<\/h3>\n
    Requirements for Customer Service Agent:<\/strong>
    \nWorking as a Call Center Agent, you must have excellent communication skills, both verbal and active listening skills. \u00a0As the customer facing entity for our client, you must be able to represent the professional and knowledgeable qualities they are looking for.<\/p>\n

    Additional Qualifications Include:<\/p>\n

      \n
    • High school diploma \/ G.E.D<\/li>\n
    • Current Accident and Health Insurance license (or desire to obtain)<\/li>\n
    • Prior sales \/ customer service experience in a related environment (sales\/service, call center preferred).<\/li>\n
    • Assertive sales orientation. \u00a0Have a passion for helping people through sales. \u00a0Must possess the drive to close the sale.<\/li>\n
    • Demonstrated strong process-orientation and attention to detail.<\/li>\n
    • Demonstrated aptitude to learn, absorb, and actively use complex information.<\/li>\n
    • Computer literacy. \u00a0Ability to use multiple computer programs at one time.<\/li>\n<\/ul>\n
      \n
      \n

      Customer Service Representative \u2013 Call Center \u2013 Accident and Health Agent \u2013 Customer Service Agent \u2013 Entry Level Insurance Agent \u2013 Inside Sales\u00a0<\/strong><\/p>\n

      \n<\/div>\n
      NESC\u2014we have the opportunities you\u2019re looking for!<\/strong><\/div>\n
      Apply now!<\/strong><\/div>\n<\/div>\n

       <\/p>\n","protected":false},"featured_media":2130,"comment_status":"open","ping_status":"closed","template":"","meta":{"_promoted":"","_job_location":"Richmond, VA","_application":"admin@velikorodnov.com","_company_name":"NESC","_company_website":"foculus.si\/en","_company_twitter":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[],"job-categories":[42,27],"job-types":[25],"job_listing_tag":[],"class_list":{"0":"post-697","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"has-post-thumbnail","5":"hentry","6":"job_listing_category-call-centre-customer-service","7":"job_listing_category-information-communication-technology","8":"job_listing_type-full-time","9":"not-claimed","11":"job-type-full-time"},"_links":{"self":[{"href":"https:\/\/velikorodnov.com\/knowhere3\/wp-json\/wp\/v2\/job-listings\/697","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/velikorodnov.com\/knowhere3\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/velikorodnov.com\/knowhere3\/wp-json\/wp\/v2\/types\/job_listing"}],"replies":[{"embeddable":true,"href":"https:\/\/velikorodnov.com\/knowhere3\/wp-json\/wp\/v2\/comments?post=697"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/velikorodnov.com\/knowhere3\/wp-json\/wp\/v2\/media\/2130"}],"wp:attachment":[{"href":"https:\/\/velikorodnov.com\/knowhere3\/wp-json\/wp\/v2\/media?parent=697"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/velikorodnov.com\/knowhere3\/wp-json\/wp\/v2\/job_listing_region?post=697"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/velikorodnov.com\/knowhere3\/wp-json\/wp\/v2\/job-categories?post=697"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/velikorodnov.com\/knowhere3\/wp-json\/wp\/v2\/job-types?post=697"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/velikorodnov.com\/knowhere3\/wp-json\/wp\/v2\/job_listing_tag?post=697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}